How to talk to a human?

Question

I have trying for weeks to solve problem but AI keeps running around in circles. It doesn't help fix my problem. I did not receive money for a sold item which it went to a non-existent credit card number and AI won't give a correct answer to resolve my problem.

mr_lincoln · Answer

Hi @kenl-clar

You have some options:

-You can request a call back from eBay during west coast business hours here: eBay Customer Service

-Contacting eBay via Social Media:

Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/