How to submit for a resolution with Seller?

Question

I am not sure if my request for a $60.00 issue has been received by eBay. How can I get updates/information, to see if my request for a $60.00 has been accepted/processed? Not sure what the status of the partial refund has/is being processed and how can I get updates on the process from ebay?

wooden_flower · Answer

@ric6328

You cannot request a partial refund. If there is an issue with the item, you should be willing to return it.

Open the return request, then message your seller and let him know that you would accept a partial refund. It is up to the seller - if he does not offer the partial refund, then you must decide to either return the item for a refund, or keep it.