how to speak to a live person in customer service

Question

so I did eventually get through to speak to a live person customer service.. I had to click on the option that my account was being hacked. Then it took me to the option to have them call me. And the man was very nice and he didnâ€™t even think my account was hacked. He just asked me what my issue was.

eburtonlab · Answer

@krissybommo2012

You may be better off asking your question here to get suggestions from experienced users.

To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

Try contacting eBay via social media direct message:

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/