How to send picture from android phone to eBay seller

Question

Got damaged product from eBay seller. Now they need pictures to see the damage. I took pics on my android phone. Now, how do I send them to the seller ? And, What address do I need to get ? Many thanks to you.

lady_madonna · Answer

If you filed a Return Request, you attach the photo(s) to the request.

Using the eBay app

Start the return request: Go to your purchase history and start the return for the item.
Look for the photo option: When prompted, look for an icon to upload photos. The app may prompt you to use the camera to take a picture directly.
Take and upload: Take clear photos that show the issue. The app should provide a way to select and upload them.

Using a computer

Start the return request:
Find the item in your purchase history and click "Return this item" or a similar option.
Upload from your computer:
There should be an upload button (it may look like a camera or an image icon) on the return request page. Click it to browse your computer's files and select the photos you want to add.
If you can't upload directly
Use eBay messages:
If you cannot find an option to add photos to the return request screen, send the photos directly to the seller through the "Contact Seller" or messaging system within the return request.

Send photos:
Start a new message and attach the photos from your device's gallery or computer.