How to revert to an old listing that shows number of items sold
Summary: todmoor7 experienced an issue with a listing where the stock went to zero, forcing a relist and losing the sales history. They learned about the option to keep the listing active when stock is zero and are seeking advice on reverting the listing to show the correct number of items sold.
I listed an item with a set quantity and when the stock went to zero, it wouldn't let me increase the quantity and I had to relist the item. It now shows that I haven't sold any of the item even though I have sold at least 10 of them. I then learned that I need to check the box to "keep listing active when stock goes to zero" to avoid this problem. Is there any way to get the old listing back and have it update the number of items sold to the correct amount?
Thanks,
Todd
mr_lincoln
Mentor1 week ago · EditedOn this page in your Account settings turn the Out of stock function ON. Listings with quantities over 1 will remain on your Active list when they Sell out. They will be visible to you but NOT the public until you increase the Quantity value on the listing. This will retain the history.
Selling preferences
Look in the Multi-quantity listings section