how to retain top seller status

Question

Unfortunately, your account no longer meets one or more of the Top Rated Seller requirements based on US seller performance standards.
This is the email I received this morning. I think it is because in July I mailed 9 handkerchiefs in 9 envelops to 9 different buyers without tracking. (they weighed less than 3oz and my buyers didn't want to pay $4.00 + for shipping on a $2.00 handkerchief) How can I keep my top seller status? I didn't realize that I'd be punished for mailing items without tracking.

comics-scifi-collectibles · Answer

@bigrockdamom The only thing you can do is to sell more items quickly to get your TRS rating back.

I had that happen one time when I messed up the tracking on a combined shipping sale.

What I did was take items I had laying around ( dvds) that I was going to donate anyway as they had no real value. I listed them for 1cent auctions.

If you plan on selling more items that will ship without tracking I recommend using a second seller account. That way you can keep this one TRS.

Keep in mind if you DO combined shipping with items that are tracked that you have to do these steps to add the tracking to all of the items:

When you print the shipping label it's important to select all items and then select print label from the top of the list if the buyer did not pay from an invoice. Then on the next screen it will ask if you want to combine orders, say yes then adjust the package size and weight as needed. This way the tracking is applied to all items.