How to resolve a policy violation?
Hi,
Almost 2 weeks go, I listed an item for sale and it was immediately (and wrongly) flagged for a policy violation. Apparently, one of the images had an external link. Any reasonably competent person could see that wasn't the case.
I've spoken with 3 different support reps, and they had to escalate to resolve my case. Then nothing ever happened. I don't even get a survey or case info. Now I'm stuck, since I can't edit the listing to remove the image that caused it to get flagged, and I also can't delete the listing or do anything at all to get it cleared up.
I honestly can't imagine I'm the only person who has dealt with this. For those of you who have, what's the best way to get past this?
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