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How to report Scams on eBay
Is anyone else having issue with buying a big ticket item that doesn't ship only to find the seller is no longer registered and your $ is long gone
5 comments
eburtonlab
Mentor2 years agoHere is what eBay says about removed listings:
https://www.ebay.com/help/selling/listings/creating-managing-listings/removed-listings?id=4656
If you haven't paid for the item, you won't need to. The item should've been removed from your purchase history. We encourage you to look for a similar item from a different seller.
If you already paid for the item, please follow these steps:
If you receive your item, but want to return it, you can request a refund."
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If you are unable to get a refund through eBay, you may still have recourse through your payment method, though it is better to try going through eBay first.
In general, you can avoid a lot of headaches by choosing to purchase only from established sellers that have recent and past positive feedback as a seller for selling items in the same category that you intend to buy. If someone is selling a dozen apple watches, but has no feedback, or only has feedback as a buyer, or only has feedback for selling dress patterns or fishing lures (actual examples I have seen), perhaps wait until they have a track record of positive feedback for selling electronics before you buy from them.
You might miss out on a good deal from a new seller once in a while, and nothing can guarantee that you won't still run into an issue anyway, but you can avoid a lot of potential problems by choosing to do business with established sellers. Anyone can put together a listing that looks nice -- it is not hard at all to simply copy an existing listing -- but it is much harder to create a history of consistent sales and positive feedback.
For more experienced sellers, you can learn a lot about the sort of seller you are dealing with by checking the seller's feedback page to see where the seller is registered and to notice if the seller has any negative feedback. If you see negatives indicated in the table of recent feedback, you can choose to exclusively see each type of comment by clicking on the numbers shown in the table. Reading negative or neutral comments can often tell you if a seller has a pattern of problems with items not matching the descriptions, canceled orders, late deliveries or item location misrepresentation.
If a seller has a pattern of too many serious negatives -- or just not enough positive history -- it is often better to find another seller with a better track record to do business with.
house*of*paws
Mentor2 years agoHi @onn85-23
I'm very sorry this happened. While there sometimes is difficulty filing a claim after a seller has been suspended by eBay ... which is what 'no longer registered' means ... there should be no difficulty getting refunded by going through PayPal or your credit card company. I would go directly to your payment source now.
onn85-23
OP2 years agoYeah. Getting the $ back isn't the issue I know eBay will reimburse. This has unfortunately been 2nd time in row I'm waiting for an item. If an account is suspended eBay should at least reach out and say hey this person is suspended so your not getting your shipment
house*of*paws
Mentor2 years ago@onn85-23
eBay has no way of knowing whether or not the seller shipped the item before being suspended ... so wouldn't tell the buyer they're not getting their item.
However, eBay should have notified you about the seller's removal from eBay ... because I think the item gets removed from the buyer's Purchase History when the seller is suspended. Did you not receive any notification?
onn85-23
OP2 years agoNot at all. Just was wondering when my stuff was to be shipped. Hit contact seller and found it was no longer in existence. I checked my inbox from eBay but no notifications. They did refund my $ today. Just hope they would notify people better