how to report abusive language in messages

Question

Received at 10:12 PM

regarding the following listing

Ultra Blue Fresh Mint Flavor - Alex Jones Naturals 1.69fl oz $39.00

colloret20 writes

"new low price??? Are you reta**Ed??? It's $29.99 on [Removed by Moderator]

how do I report?

Please advise.

Thank you

eastlaneave · Answer

@theopenedbook

I'm sorry that is happening.

Here are some steps to take

1) Block the Buyer from buying from you here https://www.ebay.com/bmgt/BuyerBlock

2) Prevent the Blocked Buyer from further contact by checking the box for

"Don't allow blocked buyers to contact me" under "Buyer Rules", then "Save Changes"

3) Report each alarming message using the 3 dots in the upper right of the messaging

4) If possible, report the buyer using https://www.ebay.com/reportamember

Theyâ€™re messaging you more than what would be considered normal, with no intention of buying the item

If this option doesn't work, then

5) If needed, Report the buyer using eBay's social media customer service to get assistance

Just sent a private message to the page explaining what happened.

Again your reporting reason is

"Theyâ€™re messaging you more than what would be considered normal, with no intention of buying the item"
And any other concerning language.

Reply back and let me know if you need more help.