Locked
Discussions in this board are limited to the original poster and Community Mentors
how to remove previous positive feedback after buyer leaves negative
buyer left unfair negative feedback i want to go back and remove the positive we gave them
1 comment
inceptions
Mentor3 years agoSorry, you can't do that. Buyers are free to leave their honest opinion of the transaction without the fear of retaliation from the seller.
Instead of trying to "get back at" the seller, why not try to resolve the problem. If the buyer isn't happy with the item, why not offer to take it back for a refund. Don't you want happy buyers?
You can eliminate/reduce these sorts of problems in the future by including measurements in the item listing so the buyer doesn't get unexpected surprises. Many buyers won't even consider buying clothing from a seller who doesn't include measurements in the listing.