how to remove a bad mark for an unfairly cancelled item
Seller cancelled an item 2 days after it ended because I didn't respond to his message - was busy working. I went to pay for it when I got home from work on the second day and it was already cancelled. I wound up winning (and paying for) the same item after it was relisted.
1 comment
wooden_flower
Mentor2 years agoA seller can't cancel as unpaid until you have had 4 full days to pay. Busy usually won't get the unapid mark removed, but you can try.
To speak to customer service, use the link on the left side of this page “have us call you†- https://www.ebay.com/help/contact_us?id=4002&st=10

 
If you don't see 'have us call you' right under the chat link, click chat. Then at the bottom of the chat topics, click more, then click contact an agent.