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How to reach customer service by phone
I have tried to have customer service call me 3 times. Each time my choice has been to have a call back. That is the way I have always had it work. However, this morning I get a message that they were unable to complete the call. I know my phone is working. I have made and received calls already this morning. Also, I have received customer service calls from eBay before in this way. I had a recent sell that seems a little "off". I am trying to check to make sure it is legit. Can anyone provide me with a way to contact eBay customer service?
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eburtonlab
Mentor1 year agoYou may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, try contacting eBay via social media:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/