HOWEVER I encourage you to continue offering international shipping with the eBay International Shipping Program. Not to sound like an ad but once it reaches the US forwarding center in Illinois the sellers job is done. eBay handles ALL refunds, the customs forms, etc.. If a buyer files a refund request the $ comes from eBay and you keep the sale.
There is no risk to you and you have more buyers to sell to worldwide. I wish domestic shipping had such good seller protections!
When you ship internationally using eBay International Shipping, you're responsible for sending the item your buyer purchased safely to the US shipping hub. If a buyer reports that an item was lost or damaged during international shipping or it is damaged at the hub, we'll work with the buyer to resolve the issue. You're protected from:
The obligation to refund the buyer
eBay Money Back Guarantee cases
Payment disputes
Open 'Not as described' returns in your service metrics
Negative or neutral feedback related to item handling during international shipping
Save on selling fees for your international transactions, including no international fee
All international returns, refunds, and customs clearance will be handled on your behalf
If you schedule Time Away, the estimated delivery date will be updated to reflect this
You'll be protected against item not received claims and chargebacks once your item is accepted at the domestic hub
comics-scifi-collectibles
Mentor2 years ago@kingbuzzo1scott You can opt out if you wish at the top of this page>
https://www.ebay.com/ship/prf
HOWEVER I encourage you to continue offering international shipping with the eBay International Shipping Program. Not to sound like an ad but once it reaches the US forwarding center in Illinois the sellers job is done. eBay handles ALL refunds, the customs forms, etc.. If a buyer files a refund request the $ comes from eBay and you keep the sale.
There is no risk to you and you have more buyers to sell to worldwide. I wish domestic shipping had such good seller protections!
https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shipping-program?id=5348