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How to manage when buyers says item not in the package
What do I do as a seller when the buyer says that the item was not in the package
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Discussions in this board are limited to the original poster and Community Mentors
What do I do as a seller when the buyer says that the item was not in the package
jacbarcollectibles
Mentor1 week agoFor the most part you have to believe them. You can ask for a photo of any label on the package from the shipping carrier stating the package was open and the contents missing. However, this is not a requirement for having to refund the buyer.