How to have a review corrected when it was in error and associated with the wrong account

Question

What is the process to have a 'review' retracted that was apparently produced in error and makes no sense in terms of what the seller does (repairs) and isn't a seller. In addition, the review has had anegative affect on the sellers business and is three months old. There doesn't seem to be an 'easy' link to accomplish this on ebay. I have emailed support, but so far have not had a response.

birkoff6lm1 · Answer

Both the seller and I (buyer) have been in contact with Ebay and established a case review number. It will be reviewed and hopefully even though its been over a month or 90-days, it will be corrected by being removed.

disneyshopper · Answer

Are you referring to the negative feedback you left a seller? That should have been dealt with during the month it was left. It is too late now.