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How to give a full refund?
How to give a customer a refund?
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Discussions in this board are limited to the original poster and Community Mentors
How to give a customer a refund?
lady_madonna
Mentor3 years ago@mcfa_jef
If the buyer has not filed an Ebay dispute you can give them a refund:
Seller Hub > Orders > Paid & Shipped
Locate the transaction. Click the down-arrow. Click Send refund. Enter the amount to be refunded.