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How to get the ARN number from eBay for a refund?
Summary: erfouel0 reported issues with receiving refunds from eBay, as the money hasn't appeared in their bank account. They need the ARN (Acquirer Reference Number) for the transaction but haven't found a way to obtain it through eBay. rfmtm asked about the original funding source of the refund. jacbarcollectibles suggested contacting eBay customer service for assistance and provided tips on navigating their system to request a callback.
Hello everyone,
I received refunds on eBay, but the money has not appeared in my bank account. My bank is asking me for the ARN (Acquirer Reference Number) to trace the transactions.
I have contacted the sellers, but they told me to contact eBay directly. However, I cannot find any option on eBay to request this ARN number.
Could anyone please tell me how to get the ARN from eBay? Is there a specific way to contact them to obtain this number?
Any help would be greatly appreciated. Thank you.
disneyshopper
Mentor1 week agoRefunds go back to the funding source. You paid for an ebay purchase using your checking account?
jacbarcollectibles
Mentor1 week agoNever heard of that number. You can try contacting eBay customer sesrvice and maybe they can help. You can contact customer service using this link and ask for a call back: eBay Customer Service Customer service is open from 5am to 9pm Pacific Time. Unfortunately you will still need to answer the AI bot questions in order to get help. eBay removed our way to get around the questions so you may need to ask for “Agent” several times before the system gets the message and lets you ask for the call back. Please be aware that there are several things that can prevent you from receiving the return call. Some phone service providers have spam filters that will block eBay calls. Also, this can happen if you are using a VOIP phone number from your Internet provider.
rfmtm
Mentor1 week agoAll refunds go back to their original funding source. Was this your bank, or was it PayPal, Debit, or Credit card?