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How to get past the USLESS AI to talk to a real person?
How can I get in touch with a real person that can fix what EBAY did charging my credit card and cancelling my order with out telling me?
3 comments
eburtonlab
Mentor4 months ago@nitron135
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If you are unable to get a call back, try contacting eBay via social media direct message:
https://www.instagram.com/ebay/
nitron135
OP4 months agoYour answer does not work at all. Since E-BAY cancelled the order The AI will not do anything. I WILL NEVER DO ANY BUSINESS WITH E BAY AGAIN.
eburtonlab
Mentor4 months agoIf your order was canceled by eBay or the seller, the funds will automatically be returned to your payment method, though how long that takes to be reflected on a bank statement depends on your particular bank.