How to get paid on combined shipping

Question

I sent two orders together in a combined shipment using same tracking numbers gor both orders. However system only shows 1 order being delivered, how can i fix this?

eastlaneave · Answer

@slacres

Adding a tracking number to the 2nd sales

- Go to the Sold section of My eBay. https://www.ebay.com/mys/sold
- From More actions, select Add tracking number.
- Add, edit or delete the tracking number and the carrier.
- Select Submit.

If the system won't allow you to add the same tracking to the 2nd item

You should mark them as shipped from the drop-down list to the right, here:
https://www.ebay.com/mys/sold

Then, if you wish, you can gently encourage your buyer to leave feedback for you. (Being too pushy can backfire.)

For the future:

- If the buyer pays for more than 1 item separately, you can combine the orders before selecting a label using the "bulk shipping" tool on the browser.

Put a checkmark to the left of your items on this page
https://www.ebay.com/sh/ord/?filter=status:AWAITING_SHIPMENT
Select "Shipping" above
On the next screen it will ask if you want to 'combine' the orders. Check that box.

Enter the weight and dimensions for the package and print your label.