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how to get live help for a return
when enter text and pictures for return , confirm return is greyed out
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Locked
Discussions in this board are limited to the original poster and Community Mentors
when enter text and pictures for return , confirm return is greyed out
eburtonlab
Mentor2 years agoTry another browser or another link to rule out a simple problem with either of those.
If that does not help:
To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid