How to get in contact with ebay?

Question

There is no way to contact a human on ebay anymore it seems.

I want to file a complaint about a seller.

I am tired of these sellers drop shipping from AMAZON.. I hate AMAZON I do not shop AMAZON

I shop EBAY... They are in violation of EBAY terms of service.. I have delt with this before.

How can this be reported..

I want to return the item as well because it's from AMAZON

lady_madonna · Answer

Dropshipping, where sellers fulfill orders directly from a wholesale supplier like Amazon, IS allowed on eBay.

https://www.ebay.com/help/selling/posting-items/setting-postage-options/drop-shipping?id=4176

mr_lincoln · Answer

Hi @raysfixall

Yes, it seems that little trick is on the rise ... eBay Sellers winding up having items from Amazon delivered to their customers.

You can start here: Report an issue with a seller | eBay

It will be a challenge to try and get someone on a phone call with you so the Report Seller approach is a good one. Here is what we have been sharing with members who want to be in touch with eBay:

We recently learned that many of the links we post to Request a call back are now simply forwarding members to eBay's Customer Service "How can we help you today?" page (link below). On that page members have to complete numerous choices before being given ways to be in direct contact with eBay. Depending on the subject, representative availability and other factors requesting a call back may or may not be possible. Chat or an email may be provided. If you get a Chat box Type â€œAGENT in the box. You can also contact eBay through Social Media if you have accounts there.

eBay Customer Service

-Contacting eBay via Social Media:

Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

6 AM to 6 PM PST

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/