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How to get human help
I need help that they offer no option for so I need to speak to someone
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Locked
Discussions in this board are limited to the original poster and Community Mentors
I need help that they offer no option for so I need to speak to someone
eburtonlab
Mentor2 years agoTo contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid