Locked
Discussions in this board are limited to the original poster and Community Mentors
how to get customer real person
can,t find number for team mamber
2 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
can,t find number for team mamber
comics-scifi-collectibles
Mentor1 year ago@tic-toc-parts If this is about feedback then you have to use the AI system then you can appeal if needed.
https://www.ebay.com/sellerhelp/feedback
Customer service agents can not remove feedback.
AND the feedback that was left does NOT qualify for removal by eBay because you violated eBay policy by trying to offer to take the sale off site.
The buyer had the option to pay using these methods ONLY>
The following payment methods are offered at checkout on eBay.com:
I understand that you were not trying to scam the buyer but take advantage of soaring crypto currency prices. This however is a violation of eBay policy.
eburtonlab
Mentor1 year ago@tic-toc-parts
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, that may be for several reasons; a location outside of North America, VOIP phone, and call blockers (personal or that of a service provider) are often issues.
Try contacting eBay via social media:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/