how to get an agent?
I bought something weeks ago. the delivery date was today - but the tracking info was canceled weeks ago. no response from seller and I can't get past the stupid ebay bots...... is there a phone number?
2 comments
I bought something weeks ago. the delivery date was today - but the tracking info was canceled weeks ago. no response from seller and I can't get past the stupid ebay bots...... is there a phone number?
eburtonlab
Mentor2 years agoYou should be able to file an "item not received" case the day after the last estimated delivery date.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arrived?id=4042&st=7&po=1&uci=0&ri=0
If the seller is unable to provide tracking that shows delivery and does not refund you, ask eBay to step in after three business days.
beermaniac
OP2 years agotrue. very frustrating I had to wait for weeks - when it was obvious this day coming.