HOW TO FORCE CHATBOT TO LET ME TEXT CHAT WITH PERSON

Question

MY **bleep** PHONE IS BROKEN. STOP TRYING TO MAKE ME ACCEPT HELP THRU A PHONE CALL. I NEED TO SPEAK TO AN ACTUAL **bleep** PERSON WITH TEXT

comics-scifi-collectibles · Answer

@kyle.scott.87 If you let us know what your problem is we may be able to help you and save you time. Or at least point you in the right direction instead of the general CS link I am going to provide.

You should be able to request a live chat instead of a call back OR you can use social media.

Some topics might not have chat as an option due to security.

Here's how to contact eBay customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back or Live Chat.

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://twitter.com/askebay
https://www.facebook.com/eBay/