Locked
Discussions in this board are limited to the original poster and Community Mentors
How to fix my problem of having to change my password every time I want to get to my account
I try to log in and it says that someone else is on my account so I have to change my password then it emails me that I successfully changed my password then I get another email that says someone else is using my account and if it's me then I don't have to do anything but they kick me off again WHY
1 comment
eburtonlab
Mentor1 year agoThere may be something about your network connection or recent sign-in activity that causes eBay to think that more than one person is accessing your account.
Anything odd or nonstandard about your network connection? Are you using a VPN, hotspot or Starlink?
If you are not doing anything out of the ordinary, check your account details closely for any signs that someone may have changed any of your contact information. You may want to consider changing your email password, or unlinking social media accounts from eBay or changing those passwords as well, as they can be used to sign in to your eBay account.