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How to fix inaccurate feedback I accidentally sent
I didn't realize after I sent my feedback on that negative experience I had to manually erase it. So when I was attempting to give positive feedback on everyone else it had the comments attached to the feedback from the negative experience and I probably did that 15 times before I realized what happened
1 comment
eastlaneave
Mentor7 months ago@robbin_7978
Since it is Positive Feedback with a negative statement, there is no automated way to request it be changed. I suggest you contact eBay via social media. They are good with tricky situations.
Use eBay's social media customer service to get assistance
- https://www.facebook.com/ebay
- https://www.instagram.com/ebayforsellers/
Just sent a private message to the page explaining what happened.
As a side note, a Sellers cannot leave negative feedback for any reason. Only positive (green dot) feedback is available. Also, do not leave a "negative comment" along with the positive (green dot) feedback. Leaving a negative statement for a buyer is a violation.