How to fix a listing removed for being "offensive"
One of our recent listings was removed for being "offensive'.
There was absolutely no intension to offend anyone.
The Title was as follows:
VTG Old Japan Man & Woman Chefs Salt & Pepper Shakers
Several images of the items were included showing the Black man and Black woman holding utensils in chef uniforms along with images of holes showing they were indeed salt and pepper shakers.
I'm not being allowed to upload any images.
How can the title be worded so as to not cause offense?
There are multiple listing of vintage figurines of Black men and women on eBay.
https://www.ebay.com/itm/389086881400
https://www.ebay.com/itm/146570801252
https://www.ebay.com/itm/357661758048
3 comments
eastlaneave
Mentor10 months ago@cats_stuff_mew21
-- Here is the policy that applies https://www.ebay.com/help/policies/prohibited-restricted-items/offensive-material-policy?id=4324
“Items with racist, anti-Semitic, or otherwise demeaning portrayals, for example through caricatures or other exaggerated features, including figurines, cartoons, housewares, historical advertisements, and goll iwogsâ€
Salt and Pepper Shakers shaped like Black People are often a caricature and not allowed on eBay.
Example - many shakers show a 'mammy' shaker. Those are an offensive caricature.
I know you didn't mean to be offensive and this isn't the answer you want to hear. You can find other marketplaces where you can sell these items.
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Even though you may see other listings, it doesn't mean the item is allowed.
✓ The other listings you see are like the cars speeding by on the highway. Many will get "pulled over by eBay"... their listing will get pulled down before or after the sale, and they get a serious warning on their account. Or, their account will be closed.
I know it is hard to understand when you see the listings but trust me, sellers who violate policies do get caught.
cats_stuff_mew21
OP10 months agoThank you so much for answering our email. eBay just marked it as spam. We were asking for help, not spamming.
We will never put anything remotely close to that caricature on eBay again. Once again, no offense was meant.
eastlaneave
Mentor10 months ago@cats_stuff_mew21
It's all good. Keep on selling!