how to file a complaint from a shopper that wrote bad comments about my item I was selling?

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He used the f-bomb and said I was greedy in his message. Totally unprofessional and inappropriate...what can I do about it? Thx ðŸ™‚

rememberthe-20

7 View listings

Posted 3 years ago·Last reply 3 years ago

1 comment

house*of*paws

Mentor3 years ago

779 View listings

Hi @rememberthe-20

eBay really doesn't have the staff to handle the number of unwanted communications between members ... but here is where you can report the buyer:

https://www.ebay.com/help/selling/resolving-buyer-issues/report-issue-buyer?id=4084&st=12&pos=3&query=Report%20an%20issue%20with%20a%20buyer&intent=repor&context=DEFAULT_BUYER&docId=HELP1263

More importantly, you should put the member on your Blocked Bidders List AND block contact with you from you listings. [You can't block from contacting you from the current listing if you've already replied to them.]

Here's the links to do that:

Blocked Bidder List: http://offer.ebay.com/ws/eBayISAPI.dll?BidderBlockLogin

Buyer Requirements/ Check box at bottom to block communication: https://offer.ebay.com/ws/eBayISAPI.dll?BuyerBlockPreferences