how to email or speak to a person at EBay about a problem with an order not listed on My History?

Question

eburtonlab · Answer

Make sure you are looking at the same eBay account you used to make the original purchase.

If you purchased as a guest, see here:

https://www.ebay.com/help/buying/paying-items/buying-guest?id=4035

For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.

Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

Or you can contact eBay via social media:

https://twitter.com/askebay

https://www.facebook.com/eBay/