Locked
Discussions in this board are limited to the original poster and Community Mentors
how to deal with a seller that does not honor their mistakes.
bought 2 units at a price that is normally for one.
iv purchased items from this seller before and this time they say theres damage and could not send the 2 units i ordered. yet their page say more then 10 available.
my guess is because they noticed their mistake after i made my purchase.
when i ask why they cant just pull another and send ..the story changed to no stock in warehouse.
then when i ask about the more than 10 avail and they kept pushing for a refund which i took so i could purchase elsewhere.
when i left a bad review and they got upset and asked if i could change it... i said no as they are not honoring their mistake...
and told them not to contact me again unless it was to offer the units for free this time and then i would consider changing my review.
and they then offer me the units i ordered at the price they didn't want to do less than a week before...
like their stock all of a sudden was replenished... if its going to be that quick why didn't they just say we are wafting and it will be sent asap... and not force a refund.
and then BLAME it on me as it says IM the one who requested a refund.
do i push the issue with them as they made me buy it elsewhere and wait almost 2 weeks for them as opposed to the few days from this seller, and that it cost me more to get from this new seller as the old told me to purchase elsewhere... then right after i do they offer me the discounted price when i left bad feedback.
any ideas or comments are appreciated.
disneyshopper
Mentor3 years agoSince you already purchased from someone else, I would just move on, and never purchase from this seller in the future.