How to contact an actual person

Question

Every time I select contact us link, I get a circular response of what do you need help with, I select what is closest to my problem, which sends me to help articles but never to a person which leads me back to where I started each and every time.

eburtonlab · Answer

@robs4angels

You may be better off asking your question here to get suggestions from experienced users.

To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

You can also try contacting eBay via social media direct message:

https://www.instagram.com/ebay/