how to contact agent on phone

Question

global shipping stole artwork anmd ebay wants me to refund their hub received by usps then week later said it was damaged after a mexico fedex was alredy on package help

comics-scifi-collectibles · Answer

@americanwarpins You are not responsible for items that are lost or damaged AFTER they reach the US HUB when shipping with the eBay International Shipping Program

I recommend contacting customer service on social media so that there is not a language barrier.

Tell them you want the eBay International Shipping Program seller protection that is stated on the policy page.

Here's how to contact eBay general customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

Monday to Sunday 5:00 am to 09:30 pm PST

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

6am to 6pm PST