Locked
Discussions in this board are limited to the original poster and Community Mentors
How to contact a Live Agent
How do I contact a Live Agent?
jobli_96
Posted Sep 14, 2026 at 11:08 PM · Edited Sep 14, 2026 at 11:08 PM·Last reply Sep 14, 2026 at 11:22 PM
1 comment
disneyshopper
MentorSep 14, 2026 at 11:22 PMHere's how to contact a general customer service agent:
Click this link>
1. https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief, don't go into details.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST