How to connect with live agent?

Question

I bought an item together with insurance coverage, the item stopped functioning properly. Having a hard time connecting to live agent for help.

disneyshopper · Answer

Did you purchase a warranty from Square Trade? https://www.squaretrade.com/claim or call them at 1-877-927-7268

dryophelia · Answer

@servnan-9860 When did you purchase this item? Insurance on the shipment? There isnâ€™t any real warranty on an eBay purchase. Did you purchase a separate warranty?

mr_lincoln · Answer

Hi @servnan-9860 What insurance did you purchase???