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How to connect with an agent?
I've tried requesting to speak to an agent via the chat bot and 1-800 number with no success. I'm having a delivery issue with an item I sold. Ebay's system is only set up for buyers as far as I can tell. I've spent at least 45 minutes attempting to get a hold of a live person. Please help!
1 comment
lady_madonna
Mentor1 year ago@analyticaljeanne
It is not correct that Ebay's system in only set up for buyers.
Ebay Customer Service does not have a direct phone line because the agents are each working in different locations.
You can use the following link to request a call back from an Ebay customer service rep :
https://www.ebay.com/help/eua?id=5275&mkpid
Available 5:00 am to 9:30 pm Pacific Time.