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How to collect previously refunded money once item arrived to buyer
I sold an item that took almost 3 months to be delivered by the post office. I had tracking and I watched it not moving after a week of shipment. I contacted the post office and put in a tracking request. They closed it almost immediately that it had been delivered but the buyer stated that they had not received it. I refunded their money at their request and then yesterday it was delivered to the buyer. Discussion has resulted in him asking to repay for the item vs sending it back to us. How can I generate a bill for him to pay now that he has received the item?
2 comments
wooden_flower
Mentor2 years agoIn addition to PayPal as described by @disneyshopper , you and the buyer can agree on any other payment method that works for you both - zelle, Venmo, even a paper check.
disneyshopper
Mentor2 years agoYou will need to get the buyer's Paypal email address and once you have it, log into Paypal and use the REQUEST MONEY option, or you can send the buyer your Paypal email address and the buyer can use the SEND MONEY option to repay you.