How to close a local pickup without buyers 6 digit code
I sold an item, the customer picked it up, I was paid and my account credited. At the time of the sale I did not know that the customer would receive a 6 digit code via email that would be essential for closing this transaction. I emailed the buyer asking for the code but they probably rarely go out onto ebay unless they need a something so have not replied. So this transaction on my end is still hanging out there in my orders and I have no way to close it. Will this eventually just go away?
5 comments
wooden_flower
Mentor1 year ago@modern4sale1
In your sold orders, select mark as shipped next to to that item. Not quite as good as the code, but it will stop you from getting reminders to arrange pick up.
modern4sale1
OP1 year agoYes Ebay used to have that option but seems like it is no longer available for orders that are local pickup. When I look at my orders awaiting shipment I do not have that option, below is what I see. I can send a message to the buyer or Confirm pickup. If I click on confirm pickup it wants the 6 digit code. For other orders it is still an option.
wooden_flower
Mentor1 year ago@modern4sale1
Is that in the app? Have you tried looking at it on the website? I’m just wondering if they offer it on the website, since not every seller uses the app.
jonathanbrightlight
·1 year agoYou're correct, the Mark as Picked Up/Shipped options are gone for Local Pickup orders as of a few months ago if I remember correctly. The only option you have now is to Archive the order (the last option in the list you posted).
modern4sale1
OP1 year agoOk, that cleaned it up. Thank you.