How to chat with eBay agent

Question

Hi,Guy, I remember our sellers can choose chat with agent Hi,Guy, I remember our sellers can choose chat with agent, but now, no matter what subject we need help, only Have us call you can be choosed, Chat and Email isn't availabel anymore? Just can't answer the call.

mr_lincoln · Answer

Hi @carsupportsline

Chat or email isn't always available. You have other options:

-Ask your question here if not on the account level, we have no access to accounts here. This forum is supported by volunteer Buyers and Sellers.

-You can request a call back from eBay during west coast business hours here: eBay Customer Service

-Contacting eBay via Social Media:

Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/