How to change from a shipping option to local pickup after the sale is over

Question

I sold an item that a buyer now wants to pick up. He has paid the shipping cost but I haven't purchase the shipping label. He wants me to refund the amount after he picks up the item. How can I refund him?

disneyshopper · Answer

Cancel the order for Problem with buyer's address. Relist the item and this time add LOCAL PICKUP. Send the new item number to your buyer. Your buyer purchases the local pickup item and will receive a QR-code (as well as a 6-digit code) which he brings to you upon pickup.