If the seller has not shipped yet, message him and ask if he cancel your purchase.
If already shipped, wait until you receive it. Then open a return request.
Go to your purchase history - select return this item. Under reason for return, select why you need to return the item, and follow the prompts. The seller has 3 business days to respond. If he doesn't, or says he can not send a label, go to your case and click 'ask us to step in'.
wooden_flower
Mentor3 years agoIf the seller has not shipped yet, message him and ask if he cancel your purchase.
If already shipped, wait until you receive it. Then open a return request.
Go to your purchase history - select return this item. Under reason for return, select why you need to return the item, and follow the prompts.
The seller has 3 business days to respond. If he doesn't, or says he can not send a label, go to your case and click 'ask us to step in'.