How to cancel an order
I accidently placed a bid on an auction item.
Did not know how to or that you could cancel a order/ bid at the time. Contacted the seller apoligized they were under standing. They asked me to cancel on my end but got a statement
That it was to late to cancel.
How do I fix this?
1 comment
woodland_gnome
·3 years agoWhen the seller chooses not to cancel (or claims you have to do it) and you don't have a valid reason (you don't) to retract, you honor your promise to follow eBay's rules and hope you are outbid. If you win you can try again with the seller; there is a way for a buyer to initiate a Transaction Cancellation case within the first hour after the transaction (end of auction--Purchase History: More actions: Ask to cancel order) https://www.ebay.com/help/buying/buyers-can-cancel-order/buyers-can-cancel-order?id=4004&st=12&pos=1&query=How%20buyers%20can%20cancel%20an%20order&intent=buyer%20cancel&docId=HELP1019#section1 and the seller has 3 days to reject it (if you haven't paid the cancellation goes through if the 3 days goes by without the seller taking action). Other than that you can try the seller again to see if s/he will do a Transaction Cancellation at your request (again, s/he is under no duty to do so or respond and can choose to file the Unpaid Item Dispute after 4 days instead), or pay, or take a UID strike, or hope s/he dithers around for a month until it's too late for him/her to open a UID.