How to cancel an accepted return

Question

I sold an item, buyer requested partial refund or full refund and return.

We couldnâ€™t come to an agreement at first and so I choose to accept the return.

We ended up messaging more and came back to a partial refund agreement.

Can eBay cancel that return so that the seller is not refunding the full payment back to the seller?

lady_madonna · Answer

@ka-nife The buyer would have to cancel the return request, but that would not be a wise move IMO because if they do that there is no guarantee that the seller would comply with the agreement.