How to cancel a return request

Question

I cannot find the place to cancel a request for a return, now that I have settled things with the buyer. The instructions tell me to go to my purchase history, and look under "other actions," where I will see a "case" button. I can't find it. Can someone help?

lady_madonna · Answer

@aseneth888

If you've changed your mind about a case you've opened, and no longer want to return your item, it's easy to cancel your request. See the instructions below to find out how:

Cancel a return request

Go to your Purchase history and find the item.
Select See request details in the More actions dropdown menu.
Select Close your request and choose your reason from the dropdown menu.