eBay Community logo
    • Home
    • News & Updates
    • Buying & Selling
      • Buying
      • Selling
      • New to selling on eBay
      • Seller Tools
      • Shipping
      • Returns
      • eBay Advertising
      • Payments
      • Mobile Apps
    • Explore Categories
        • eBay Motors
        • Electronics
        • Collectibles & Art
        • Home & Garden
        • Clothing, Shoes & Accessories
        • Toys & Hobbies
        • Sporting Goods
        • Books, Movies & Music
        • Health & Beauty
        • Business & Industrial
        • Jewelry & Watches
        • Specialty Services
        • eBay Partner Network
        • Accessibility
        • eBay Developers Program
        • eBay Cafe
        • eBay Live
        • Community Mentors
      • Ask a Mentor
    • About
      • About the Community
      • Share Community Platform Feedback
      • Report eBay Technical Issues
      • About eBay
    • Community Events
      • Events
      • Seller Circle Hosts
      • Seller Circles
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions

    Locked

    Discussions in this board are limited to the original poster and Community Mentors

    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    How to call ebay
                     

    How do I talk with a live person at ebay regarding the negative feedback that was wrongly posted against my sellers account?  

     

    Navigating the links and searching help goes nowhere.  I just wish to talk to someone and explain my side over the auto response making all of the decisions that hurt my feedback rating when not warranted.  

     

    The auto response allows buyers to make threats and return items when a seller did nothing wrong.  

     

    I just wish to talk to a ebay person that is willing to listen to why ebay made a few mistakes....and hurt my account.   I am going to stop selling until I can talk to someone at ebay to resolve.    

    my*garage*sale
    my*garage*sale
    1077View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    wooden_flower

    wooden_flower

    Mentor1 year ago
    74092View listings

    @my*garage*sale 

     

    You can ask for a call from customer service, but before you do, consider that they will look at all of your photos, including the one that has your off eBay contact info, a clear policy violation.

     

    To speak to customer service, use the link on this page “have us call you” - https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

     

    If you don't see 'have us call you', click chat.  Then type contact an agent.

                                           
                                                                                     
    •                                                              
    •                                                              
    •