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How To Apply for a Refund for Shipping Label Purchased via eBay
I love eBay, but my frustration is the inability to contact a Customer Service person to help resolve an issue. So let me please reach out to the community for help as I don't know where else to turn to.
I sold a leather duffle bag (item # 167748046464). On Dec. 22nd, I purchased a shipping label via eBay for $32.59. I took the package to my local post office and was informed that I purchased the wrong type of label for the large carton box that I was shipping. I left the post office with my package and the label was never scanned by USPS. I then went to my local Fedex store and purchased the proper label on the same day for $27.52. The Fedex tracking number was posted on my eBay listing so that the buyer could follow the shipment and the item was indeed delivered. Now I have paid for two shipping labels and I would like to know how I can get a refund from eBay for the USPS label that I purchased for $32.59 and never used. How can I reach an eBay representative to discuss about this? Thank you!!! Regards, Steve
lady_madonna
Mentor9 months agoYou have 28 days to cancel an unused USPS label purchased on eBay. It can take up to 21 days for the carrier to approve or reject the refund. If approved, funds will be credited to your original funding source.
Here's how to cancel a shipping label you printed on eBay: