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How to allow international buyers to listings
Hi, I've benn contacted by international buyers who say they can't bid. How do I fix this?
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Discussions in this board are limited to the original poster and Community Mentors
Hi, I've benn contacted by international buyers who say they can't bid. How do I fix this?
comics-scifi-collectibles
Mentor2 years ago@hazeltine2rrx
You can not revise an active listing to add international shipping that has bids, open offers, or less than 12 hours left on a sale. You can not add international shipping after a sale.
As long as the active listings do not have any international shipping and no bids, offers or less than 12 hours left then you can add the eBay International Shipping Program.
You will need to opt into the EIS program in your account settings.
If you are eligible then the opt in option is at the top of this page: https://www.ebay.com/ship/prf
I highly recommend using the eBay International Shipping program if the item meets the program requirements.
The following requirements apply to items shipped through eBay International Shipping:
Items are physically located in the US and listed on eBay.com
Items are eligible for export and the cost doesn't exceed $2500 USD
Packages should not exceed:
44 lbs. billable weight for every country except Canada (maximum billable weight for Canada is 66 lbs.)
48 inches in length, 118 inches in length + girth (Girth = 2 x width + 2 x height)
There are also category restrictions that you can see on this page:
https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shipping-program?id=5348
I like to use the eBay International Shipping Program. It's easy to use and all you have to do is ship the item to the EIS package forwarding center in the US. eBay handles ALL refund requests for items shipped with eBay International Shipping Program. eBay refunds the buyers for refund requests and you keep the sale.