Posted 3 weeks ago · Edited 3 weeks ago·Last reply 3 weeks ago
2 comments
mudshark61369
Mentor3 weeks ago
"There is no such thing as foolproof, because fools are so darned ingenious" (unknown)3111View listings
@mirmy ,
Are you asking about a No Cancellation policy for auction bids, or for won/bought items. When it comes to auctions you cannot stop buyers from retracting bids, but you can refuse to cancel a bid if someone requests it.
For already won auctions or BIN listings, a buyer can request cancellation, but you do not have to agree as stated in the previous reply.
There is a way to create your own policy if you have a business account.
Hi no , eBay sellers cannot set an enforceable “No Cancellations” policy.
For fixed-price purchases, buyers can request a cancellation, but the seller can accept or decline the request.
You can state “No Cancellations” in your listing, but it doesn’t override eBay’s cancellation policy or prevent a buyer from requesting one.
Exception: Buyers cannot request cancellations for auction wins or eBay Live purchases.
Are you having issues with a lot of cancellations? I get a cancellation request perhaps twice a month and as long as the item hasn't shipped I grant it. No reason to ship to someone who has changed their mind. I find often the item sells again in a few weeks to a happy buyer.
If you are getting a lot of cancellation requests, post here what's happening and myself and the other mentors will our best to help you.
Kathy Love2BeSelling Posting ID. On eBay since 2002 with over 18000 feedback.
mudshark61369
Mentor3 weeks ago@mirmy ,
Are you asking about a No Cancellation policy for auction bids, or for won/bought items. When it comes to auctions you cannot stop buyers from retracting bids, but you can refuse to cancel a bid if someone requests it.
For already won auctions or BIN listings, a buyer can request cancellation, but you do not have to agree as stated in the previous reply.
There is a way to create your own policy if you have a business account.
https://www.ebay.com/help/selling/business-policies/business-policies?id=4212
love2beselling
Mentor3 weeks ago · EditedHi no , eBay sellers cannot set an enforceable “No Cancellations” policy.
For fixed-price purchases, buyers can request a cancellation, but the seller can accept or decline the request.
You can state “No Cancellations” in your listing, but it doesn’t override eBay’s cancellation policy or prevent a buyer from requesting one.
Exception: Buyers cannot request cancellations for auction wins or eBay Live purchases.
Are you having issues with a lot of cancellations? I get a cancellation request perhaps twice a month and as long as the item hasn't shipped I grant it. No reason to ship to someone who has changed their mind. I find often the item sells again in a few weeks to a happy buyer.
If you are getting a lot of cancellation requests, post here what's happening and myself and the other mentors will our best to help you.
Kathy Love2BeSelling
Posting ID. On eBay since 2002 with over 18000 feedback.