You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If you are unable to get a call back, try contacting eBay via social media direct message:
Okay, so I went to change my bank account information as I had tried before so that I could explain to you in better detail what I was having issues with and guess what.......now it's working. ( I HATE COMPUTERS!!) Thank you for trying to assist me.
You are very welcome. Glad to hear that it is finally working!
It may have been a temporary glitch. If the problem occurred on Thursday evening, that is when eBay performs server updates, which can cause odd behavior.
@nmexlobo You can ask right here to get an answer for many questions. Just reply with the question or start a new topic with specific title.
-- How to Have eBay Call You -- There is no incoming phone number for buyers or sellers. If you want a call back from eBay Customer Service, here is how to get a call:
Scroll to the Bottom of the page similar to your question
1) Click "Contact Us" or the ? then:
In the CHAT WINDOW
2) Type "I need help" 3) Click "Selling" (or your topic) 4) Type "Agent" in the chat window 5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times 6) Click “Have Us Call You” (or "Chat with an Agent")
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.
eburtonlab
Mentor5 months ago@nmexlobo
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If you are unable to get a call back, try contacting eBay via social media direct message:
https://www.instagram.com/ebay/
nmexlobo
OP5 months agoIt's an issue with their settings page. I'm unable to add a new financial institution to replace the current one
eburtonlab
Mentor5 months ago@nmexlobo
What happens when you try to add a new payment option?
nmexlobo
OP5 months agoOkay, so I went to change my bank account information as I had tried before so that I could explain to you in better detail what I was having issues with and guess what.......now it's working. ( I HATE COMPUTERS!!) Thank you for trying to assist me.
eburtonlab
Mentor5 months agoYou are very welcome. Glad to hear that it is finally working!
It may have been a temporary glitch. If the problem occurred on Thursday evening, that is when eBay performs server updates, which can cause odd behavior.
eastlaneave
Mentor5 months ago@nmexlobo You can ask right here to get an answer for many questions. Just reply with the question or start a new topic with specific title.
-- How to Have eBay Call You --
There is no incoming phone number for buyers or sellers. If you want a call back from eBay Customer Service, here is how to get a call:
Start at an article close to your question (you can look from here: https://www.ebay.com/help/home)
Scroll to the Bottom of the page similar to your question
1) Click "Contact Us" or the ? then:
In the CHAT WINDOW
2) Type "I need help"
3) Click "Selling" (or your topic)
4) Type "Agent" in the chat window
5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times
6) Click “Have Us Call You” (or "Chat with an Agent")
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.
nmexlobo
OP5 months agoThank you for your reply