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    • Buying & SellingChevronRightIcon
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    how the **bleep** do you contact a HUMAN and get past the ai scambot?
                     

    ebay used to at least pretend to provide customer service, but now its just an exercise in futility to try to get to a human. 

    ourwildworld
    ourwildworld
    422View listings
    Posted 5 months ago·Last reply 5 months ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    disneyshopper

    disneyshopper

    Mentor5 months ago
    8654View listings

    I recommend asking your question here first. We can help with most buying and selling questions. We are experienced buyers and sellers that know eBay policies and procedures.

    Here's how to contact eBay general customer service:

    1. CLICK THIS LINK:

    https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

    2. Select a category that best matches your problem.

    3. Answer the chat bots question by stating what you need help with.

    4.Type AGENT ( you may have repeat steps 3 and 4)

    5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

    Monday to Sunday 5:00 am to 09:30 pm PST

                                           
    ourwildworld

    ourwildworld

    OP5 months ago
    422View listings

    Unfortunately that solution doesn't work. It never goes to a human, except for the one time when I threatened to cancel my account, then I had an annoying interaction with what claimed to be a human, but was as useless as the bot..

                                           
                                                                                     
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