how the **bleep** do you contact a HUMAN and get past the ai scambot?
ebay used to at least pretend to provide customer service, but now its just an exercise in futility to try to get to a human.
2 comments
ebay used to at least pretend to provide customer service, but now its just an exercise in futility to try to get to a human.
disneyshopper
Mentor5 months agoI recommend asking your question here first. We can help with most buying and selling questions. We are experienced buyers and sellers that know eBay policies and procedures.
Here's how to contact eBay general customer service:
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
ourwildworld
OP5 months agoUnfortunately that solution doesn't work. It never goes to a human, except for the one time when I threatened to cancel my account, then I had an annoying interaction with what claimed to be a human, but was as useless as the bot..